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MCDA Business Brief
Insights on operations, finance, HR, and communications for growing businesses


Business Messaging: Your Business Is Always Communicating— Even When You're Not Saying Anything
Your business is communicating all the time. Not just when you publish a social media post or launch an advertising campaign. Your website communicates something. Your emails communicate something. Your sales conversations communicate something. Your customer service communicates something. Even a social media caption that took five minutes to write communicates something about your business. The question isn't whether your business is communicating. The question is whether y

Marilyn Murua


The Difference Between a Business Problem and a Symptom
A business owner notices that sales are down. The immediate question is often: “How do we fix it?” But before deciding on a solution, there's another question worth asking: “What is actually causing the problem?” That's an important distinction. A symptom is something you can see happening in the business. A business problem is the underlying issue contributing to that outcome. The difference matters because treating a symptom can sometimes improve what you see temporarily wi

Marilyn Murua


How Long Does SEO Take to Work for a Small Business?
If you've invested in SEO for your small business, there's a good chance you've asked the question: "When am I actually going to see results?" It's a fair question. SEO can be one of the most valuable long-term marketing strategies for a business, but it isn't usually an overnight solution. Unlike paid advertising, where you can launch a campaign and start generating visibility almost immediately, SEO takes time to build momentum. So, how long does SEO take to work? The short

Marilyn Murua


Social Media Analytics & ROI
Social media has become a core component of modern marketing strategies, but its value is often misunderstood—or underutilized—when it comes to measurable business impact. While metrics such as likes, comments, and followers provide visibility into engagement, they do not, on their own, demonstrate return on investment (ROI). To fully leverage social media as a business tool, organizations must move beyond surface-level metrics and adopt a more structured, outcome-driven appr
Apr 33 min read


The Power of Storytelling in Marketing
Storytelling is a powerful marketing tool that has been used for centuries to captivate and engage audiences.
Jun 23, 20232 min read
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