MCDA Daily

In an environment where time, attention, and resources are increasingly constrained, process efficiency has become less of a competitive advantage and more of a basic expectation. Yet improving efficiency does not necessarily require large-scale transformation or complex methodologies. Often, meaningful gains come from small, deliberate adjustments made consistently. Below are four practical, low-friction tips that can help organizations improve process efficiency without dis

For many organizations, the holiday season brings a welcome pause—a chance to recharge, reflect, and spend time with family or close colleagues. Yet for leaders, this period can also pose subtle risks in client communication. While intentions are good, common missteps can unintentionally erode relationships, create confusion, or even harm future business opportunities. Here’s what often goes wrong—and how to approach client communication more strategically during the holidays

Accounts receivable is often viewed as a back-office function—important, but largely transactional. In reality, A/R sits at the intersection of cash flow, customer relationships, and operational discipline. When managed well, it provides predictability and financial flexibility. When neglected, it quietly erodes both. Improving A/R management does not require aggressive collection tactics or complex systems. It requires clarity, consistency, and a willingness to treat receiva